Growth & Sales Strategy Advisor | Product & Service Design Expert
With 20 years of experience, I specialize in product and service design, business strategy, and digital transformation in finance. I have led sales, marketing, product development, and e-commerce growth, successfully launching innovative financial products and scaling businesses.
I have held leadership roles in consumer finance, insurance, and banking, focusing on sales growth, digital strategy, and customer-centric solutions. My strength is in creating and improving products that drive business success while enhancing customer experience.
If you would like to hire me for your company, order a short-term consultation, or need project management support, let's connect!



Professional experiences

Chief Product Officer
Svea Finance AS
2020 – Present
As the Chief Product Officer at Svea Finance AS, I am responsible for consumer credit products, marketing, sales, and business growth in Estonia. My role includes developing and improving financial products and services, ensuring they are competitive, customer-friendly, and aligned with regulations.
I also oversee credit risk management, customer scoring models, and business process optimization, ensuring efficient and data-driven decision-making. By leading product development, service design, digital transformation, and strategic marketing, I help grow the business and strengthen Svea's market position.

Chief Product Officer
Svea Finance AS
2020 – Present
As the Chief Product Officer at Svea Finance AS, I am responsible for consumer credit products, marketing, sales, and business growth in Estonia. My role includes developing and improving financial products and services, ensuring they are competitive, customer-friendly, and aligned with regulations.
I also oversee credit risk management, customer scoring models, and business process optimization, ensuring efficient and data-driven decision-making. By leading product development, service design, digital transformation, and strategic marketing, I help grow the business and strengthen Svea's market position.
Chief Product Officer
Svea Finance AS
2020 – Present
As the Chief Product Officer at Svea Finance AS, I am responsible for consumer credit products, marketing, sales, and business growth in Estonia. My role includes developing and improving financial products and services, ensuring they are competitive, customer-friendly, and aligned with regulations.
I also oversee credit risk management, customer scoring models, and business process optimization, ensuring efficient and data-driven decision-making. By leading product development, service design, digital transformation, and strategic marketing, I help grow the business and strengthen Svea's market position.

Country Manager of Estonia
Creditstar Group AS
2014 – 2019
For three years, I was the CEO of M-kindlustus, an insurance broker company within Creditstar Group AS. I was responsible for business development, marketing, and sales, ensuring that our insurance services were accessible and competitive. I focused on growing the company, improving customer experience, and optimizing digital solutions.
After my role at M-kindlustus, I transitioned to consumer lending within Creditstar Group AS, where I became the Country Manager of Estonia. I was responsible for developing and launching Monefit, an innovative new consumer credit product. As a Board Member I led the product and service design, marketing, and sales strategies, ensuring its successful entry into the market. My focus was on creating a user-friendly, flexible financial solution that met customer needs and helped grow the business.

Country Manager of Estonia
Creditstar Group AS
2014 – 2019
For three years, I was the CEO of M-kindlustus, an insurance broker company within Creditstar Group AS. I was responsible for business development, marketing, and sales, ensuring that our insurance services were accessible and competitive. I focused on growing the company, improving customer experience, and optimizing digital solutions.
After my role at M-kindlustus, I transitioned to consumer lending within Creditstar Group AS, where I became the Country Manager of Estonia. I was responsible for developing and launching Monefit, an innovative new consumer credit product. As a Board Member I led the product and service design, marketing, and sales strategies, ensuring its successful entry into the market. My focus was on creating a user-friendly, flexible financial solution that met customer needs and helped grow the business.
Country Manager of Estonia
Creditstar Group AS
2014 – 2019
For three years, I was the CEO of M-kindlustus, an insurance broker company within Creditstar Group AS. I was responsible for business development, marketing, and sales, ensuring that our insurance services were accessible and competitive. I focused on growing the company, improving customer experience, and optimizing digital solutions.
After my role at M-kindlustus, I transitioned to consumer lending within Creditstar Group AS, where I became the Country Manager of Estonia. I was responsible for developing and launching Monefit, an innovative new consumer credit product. As a Board Member I led the product and service design, marketing, and sales strategies, ensuring its successful entry into the market. My focus was on creating a user-friendly, flexible financial solution that met customer needs and helped grow the business.

Sales & E-Commerce Leader
Ergo Insurance SE
2011 – 2014
At ERGO Insurance SE, I was responsible for sales growth, sales team management, and e-commerce channel development. I led and motivated the sales team to improve performance and achieve business goals.
I also focused on developing the e-commerce strategy, making online sales more efficient and user-friendly. My role was to optimize digital sales channels, enhance customer experience, and drive revenue growth through innovative online solutions.

Sales & E-Commerce Leader
Ergo Insurance SE
2011 – 2014
At ERGO Insurance SE, I was responsible for sales growth, sales team management, and e-commerce channel development. I led and motivated the sales team to improve performance and achieve business goals.
I also focused on developing the e-commerce strategy, making online sales more efficient and user-friendly. My role was to optimize digital sales channels, enhance customer experience, and drive revenue growth through innovative online solutions.
Sales & E-Commerce Leader
Ergo Insurance SE
2011 – 2014
At ERGO Insurance SE, I was responsible for sales growth, sales team management, and e-commerce channel development. I led and motivated the sales team to improve performance and achieve business goals.
I also focused on developing the e-commerce strategy, making online sales more efficient and user-friendly. My role was to optimize digital sales channels, enhance customer experience, and drive revenue growth through innovative online solutions.

Head of Sales
SEB Pank AS
2005 - 2011
At SEB, I was responsible for sales of everyday banking products. My role was to develop sales strategies, grow customer relationships, and improve sales performance. I worked closely with teams to increase product adoption, optimize sales processes, and enhance customer experience in daily banking services.

Head of Sales
SEB Pank AS
2005 - 2011
At SEB, I was responsible for sales of everyday banking products. My role was to develop sales strategies, grow customer relationships, and improve sales performance. I worked closely with teams to increase product adoption, optimize sales processes, and enhance customer experience in daily banking services.
Head of Sales
SEB Pank AS
2005 - 2011
At SEB, I was responsible for sales of everyday banking products. My role was to develop sales strategies, grow customer relationships, and improve sales performance. I worked closely with teams to increase product adoption, optimize sales processes, and enhance customer experience in daily banking services.
Skills
Product & Service Design
Product & Service Design
Business Growth
Business Growth
Digital Innovation
Digital Innovation
Public Speaking & Presentations
Public Speaking & Presentations
Conflict Resolution
Conflict Resolution
Crisis Communication
Crisis Communication
Clarity & Conciseness
Clarity & Conciseness
Brand Development
Brand Development
Sales & Marketing
Sales & Marketing
Regulatory Compliance
Regulatory Compliance
Team Leadership & Coaching
Team Leadership & Coaching
Business Development
Business Development
Credit Risk Management
Credit Risk Management


